Your withdrawal transactions with GFM Trader are always secure, fast and easy. Money withdrawal prosedure is according to anti money laundering laws and regulations and thus your funds will be sent according to the method you used to make your deposit.
GFM Traders’ choice of bank is Euro Bank, which works with financial institutions such as FSA, CySEC and MIFID. Accordingly GFM Trader uses the regulations and audit procedures that are imposed by these financial institutions in order to maintain a high security standard.
How can I withdraw funds from my GFM Trader account?
After you have logged in to your GFM Trader account click on the “Cashier” tab. On the new window click on the “Withdraw” tab from the selections at the bottom of the trading window. Enter the amount you wish to withdraw and approve the withdrawal.
After you have approved the withdrawal you will receive an email regarding your money withdrawal. Once you have received the withdrawal email, it is not possible to cancel your withdrawal request. Accordingly, if you wish to cancel your withdrawal you must do so before you receive the withdrawal email confirmation from GFM Trader.
You can review all your deposits and withdrawal transactions history from the Transaction History page tab.
How long does a withdrawal process take?
Credit and debit cards
Credit and debit card transactions are assessed within a two business day period. Subsequently to the assessment it takes one to three business days for your withdrawal to enter your account.
Withdrawals via bank transfer are assessed within two business days and it may take between five to ten business days for your withdrawal to hit your bank account. GFM Trader does not take any fees or charges for bank transfers, however the processing bank and your bank may withhold transaction fees and deduct them automatically from your account or the withdrawn amount.
What are the required documents for fund withdrawals?
As per anti money laundering laws and the audit and procedural regulations imposed to us by our bank, Euro Bank, and the financial regulatory institutions that they are regulated under such as the FSA, MIFID and CySEC, we are required to request certain documentation from all account holders.
This procedure is undertaken by GFM Trader in order to ensure that your funds are securely processed.
The required documents are noted below:
Drivers licence / Passport / National identity card
The most recent utility bill you received, showing your name and address (eg: mobile phone, electricity bills.)
For deposits made via credit or debit cards, the front of your credit card only showing the last 4 digits (please black out all other digits except the last 4 digits) and the back of the card showing the CVV security number and your signature. Scan and email the documents to [email protected]
For bank wire transfers additional information is required as below:
Bank account details
Should you have any queries please contact your account manager at +1-646-6166749 (AUS: +61-28-6078421, UK: +44 20-31500628) or our customer support via email [email protected]